Do you accept health insurance?
Many of our therapists accept health insurance. When you contact us to schedule your first appointment, our front office will ask for your insurance information and verify your benefits for you.
Insurance participation varies by provider, so we’re happy to help match you with a therapist who works with your plan.
What if my therapist isn’t in-network with my insurance?
We frequently work with clients as out-of-network providers. Our office can provide a superbill, which you can submit to your insurance company for possible reimbursement.
Reimbursement amounts vary by plan, and we’re happy to answer questions about how this process works.
What are your fees per session?
Fees vary depending on the provider and the type of service. All therapists offer private pay rates, and some providers offer sliding scale options based on financial need.
Our front office team can review current fees and help connect you with a therapist who fits both your clinical needs and budget Call 210-314-2026 or contact us for more information.
This is my first time seeking counseling. What does a typical session look like?
We offer both in-person and telehealth appointments. During your first session, your therapist will take time to learn about your background, concerns, and what you hope to gain from therapy.
Sessions are collaborative and paced to your comfort level. Your therapist may ask questions, offer reflections, and work with you to develop goals — but there is no pressure to share more than you’re ready for.
How do I request my medical records?
You may request a copy of your medical records at any time. You may be asked to verify your identity and sign an authorization form.
To request records:
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Email a written request to hello@SACounselingCollective.com
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Call 210-314-2026, Monday to Friday, 10am - 4pm
How do I verify a therapist’s professional license or contact the licensing board?
For questions about licensure or to file a concern, you may contact the Texas Behavioral Health Executive Council (BHEC), which regulates licensed mental health professionals in Texas.
Texas Behavioral Health Executive Council (BHEC)
1801 Congress Ave., Ste. 7.300
Austin, TX 78701
Phone: (512) 305-7700
Complaint Hotline: (800) 821-3205
Website: https://www.bhec.texas.gov
How do I file a complaint with the Texas Attorney General?
If you wish to file a consumer complaint regarding services, you may do so through the Office of the Texas Attorney General – Consumer Protection Division.
Visit: https://www.texasattorneygeneral.gov/consumer-protection
If you need help locating resources, our staff is happy to assist.
How do I know which type of therapy is right for me?
You don’t need to know ahead of time. Many clients come to therapy feeling unsure about what they need — that’s part of the process. Your therapist will work with you to understand your concerns and recommend approaches that best support your goals.
If you’d like help choosing before scheduling, our front office can also guide you. Call 210-314-2026 or contact us through our website.
How long does therapy usually last?
The length of therapy varies from person to person. Some clients come for short-term support around a specific concern, while others choose longer-term therapy for deeper or ongoing work.
Your therapist will regularly check in with you about progress and adjust the plan as needed.
Do you offer both in-person and telehealth appointments?
Yes. We offer both in-office sessions at our San Antonio location and secure telehealth appointments for clients throughout Texas.
Availability may vary by provider.
Can I switch therapists if it’s not the right fit?
Yes. Finding the right therapist fit is important. If you feel another provider may be a better match, our team can help coordinate a transition.
Do you work with children and teens?
Yes. We have therapists who provide counseling services for children and adolescents, including support for emotional regulation, anxiety, school-related concerns, family transitions, and behavioral challenges.
Do you offer couple's counseling?
Yes. Couples seek therapy for many reasons, including communication challenges, conflict, trust concerns, and relationship transitions. We offer couples counseling with therapists trained in relationship-focused approaches.
What is EMDR therapy and who is it for?
EMDR (Eye Movement Desensitization and Reprocessing) is a therapy approach often used to help process trauma, PTSD, anxiety, and distressing life experiences. It helps the brain reprocess memories so they feel less overwhelming.
Not everyone needs EMDR, and a therapist can help determine whether it’s a good fit for you.
Do you offer immigration psychological evaluations?
Yes. Dr. Bluntzer provides immigration psychological evaluations for asylum cases, hardship waivers, VAWA petitions, U-Visa, T-Visa, and N-648 evaluations. These assessments are conducted with care, confidentiality, and attention to legal requirements.
Do you provide ADHD testing and evaluations?
Our ADHD testing and evaluation program is on hold while we work on redeveloping these programs to best fit the needs of the community. We do offer ADHD therapy.
How soon can I get an appointment?
Availability varies by provider and service. Some therapists have immediate openings, while others may have a short waitlist.
Contacting our front office at 210-314-2026 or through our website is the fastest way to learn about current availability.
Is therapy confidential?
Yes. Therapy is confidential, with limited legal and ethical exceptions. Your therapist will review confidentiality and its limits during your first session and answer any questions you may have.
Where can I find your privacy practices?
Your privacy is very important to us. You can read about our privacy practices HERE!
How do I get started?
You can get started by calling 210-314-2026 or reaching out through our contact page. Our front office team will help you find the right therapist and schedule your first appointment.